AI Transformation at the World Economic Forum

This presentation offers an inside look at the World Economic Forum's internal AI journey, sharing our practical approach to driving organizational transformation through agentic workflows. By walking through our operational use cases, we will demonstrate how we couple technical deployment with strategic upskilling and staff enablement—ensuring next-generation AI agents elevate the human experience while maintaining strict accountability and trust.

Speaker: Cosima Piepenbrock, Head of Product; AI & Business Transformation, World Economic Forum